Terms and Conditions

Please read these terms and conditions carefully before using Our Service.

Returns and Refunds Policy

You are entitled to return your order within 14 days. If we receive no communication from you within 7 days of delivery regarding any issues with the items you have had delivered, we will assume you have received the items in full working order and with no problems.

The deadline for returning your order is 14 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. You must notify us within 7 days of receiving your order if you have a problem with the goods you have received.

In order to exercise your right of return, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail: [email protected]

We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order. If you return goods to us with no reason or were not faulty then you will incur a restocking fee of 20%

Conditions for Returns:

In order for the goods to be eligible for a return, please make sure that –

• The goods were purchased in the last 14 days and you have notified us in the first within the first 7 days of receiving your goods
• The goods are in the original packaging and the same condition as on delivery, i.e. new sealed parts have to be returned to us in new sealed condition

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized
• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items
• We reserve the right to refuse returns of any goods that does not meet the above return conditions at our sole discretion

Returning Goods:

Cost of shipping may or may not be returned to you depending on a case by case basis.

CJS Automation Ltd, Newlands Lane, WS15 3JD

We cannot be held responsible for goods damaged or lost in return shipment unless shipped on our account. Therefore, we recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us:

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail [email protected].

Warranty

All products sold by CJS Automation Ltd come with a 12 month warranty, the warranty begins from the dispatch date.

If any products supplied by CJS Automation Ltd fail within the first 14 days please send them back to us and we will replace your item. If no replacement part can be found then we will issue with a refund the amount you originally paid.

If an issue occurs after the first 14 days our warranty terms apply.

We will always discuss the best solution for you if this is repairing the faulty part with one of our trusted partners or replace the part if we can source this for you, if no part can be found then we will refund you the original amount you paid.

New Products, Reconditioned and Service Exchange

All products supplied by CJS Automation Ltd are in working order and covered by our 12 month warranty.

All warranties will be dealt with by CJS Automation Ltd and not the manufacturer. If the part you have ordered fails with 12 months from the date of delivery please return it to us for a repair or replacement.

The repair or the replacement will be our choice and if any product cannot be repaired or replaced then we will refund the original amount you paid.

We shall not be liable for any damages except actual damages up to, but not exceeding, the amount paid to us. This includes any liability for consequential or indirect damages or loss of profits.

​Service Exchange

You have 7 days to give us confirmation that an exchange unit is being returned to us via tracked shipment.

Unless agreed otherwise by CJS Automation Ltd, it is your responsibility to ship the exchange unit back to us.

The exchange unit returned to us must be the same part number as provided as well as in a repairable condition.

If you cannot provide an exchange unit meeting our conditions, you will be liable to pay a fee which will be the difference between exchange and the out-right purchase.​

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.​

Definitions

For the purposes of these Terms and Conditions:

• Affiliate means an entity that controls, is controlled by or is under
  common control with a party, where “control” means ownership of 50% or
  more of the shares, equity interest or other securities entitled to vote
  for election of directors or other managing authority.
• Country refers to: United Kingdom
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to CJS Automation Ltd, Newlands Lane, WS15 3JD.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Service refers to the Website.
• Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the [TermsFeed Terms and Conditions Generator](https://www.termsfeed.com/terms-conditions-generator/).
• Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
• Website refers to CJS Automation , accessible from [www.cjsautomation.com](www.cjsautomation.com)
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

​Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then you may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

​Upon termination, Your right to use the Service will cease immediately.

​”AS IS” and “AS AVAILABLE” Disclaimer

​The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

​Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.​

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, you can contact us by email: [email protected].