How a Scottish Distillery Avoided a Production Crisis

A family-owned distillery in Scotland relied on an aging bottling line that frequently required obsolete components. Without the part, they faced production delays that could miss a major distributor deadline.

The bottling line depended on an outdated relay system that was no longer in production. Attempts to find a replacement locally failed, leading to production delays and the risk of missing a key distributor deadline. Every day the line was down, the distillery incurred significant costs, threatening both revenue and their relationship with the distributor.

Without a solution, the distillery faced the possibility of falling behind in their production schedule, damaging their reputation and impacting future orders.

CJS Automation sourced the rare Omron relay from its extensive supplier network. Understanding the urgency, the team prioritised the order, ensuring same-day dispatch directly to the distillery. The part was delivered in under 24 hours, allowing the maintenance team to install it immediately and minimise disruption. This swift action not only restored the bottling line but also helped the distillery meet its critical distributor deadline without further delays.

“CJS Automation’s quick service saved us from missing our biggest order. Their team worked tirelessly to ensure we received exactly what we needed in record time. They have become our trusted partner for all critical automation parts.”